Política de privacidad
Vera Noah | Privacy Policy
Last updated: April 23, 2026
Our Privacy Promise
At Vera Noah, we value your trust as much as we value the planet. We collect only the information necessary to provide you with a seamless shopping experience and to deliver your plant-based beauty tools. We do not sell your personal information.
1. Who We Are
Vera Noah (“we,” “us,” or “our”) operates this website and online store (the “Services”).
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products to you.
2. Personal Information We Collect
We collect personal information that identifies or can reasonably be linked to you, including:
Contact Information
Name, billing address, shipping address, phone number, email address.
Payment Information
Payment details (processed securely by Shopify and payment providers—we do not store full payment card numbers).
Account Information
Login credentials, preferences, and account settings (if you create an account).
Order & Transaction Data
Products viewed, added to cart, purchased, returned, or exchanged.
Device & Usage Information
IP address, browser type, device identifiers, and how you interact with our website.
Communications
Messages you send to us (e.g., customer support inquiries).
3. How We Collect Information
We collect personal information:
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Directly from you (when you place an order or contact us)
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Automatically (through cookies and similar technologies)
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From service providers (such as Shopify and payment processors)
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From advertising or analytics partners (where applicable)
4. How We Use Your Information
We use your personal information for the following purposes:
Order Fulfillment
To process payments, ship orders, and provide order updates.
Customer Support
To respond to inquiries and provide assistance.
Marketing & Advertising
To send promotional emails (only if you opt in) and show relevant ads.
Site Improvement
To understand how customers use our site and improve performance.
Security & Fraud Prevention
To detect and prevent fraudulent or malicious activity.
Legal Compliance
To comply with applicable laws and enforce our policies.
5. Legal Basis for Processing (GDPR)**
If you are located in the European Economic Area (EEA) or United Kingdom, we process your data under the following legal bases:
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Contract – to fulfill your orders
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Consent – for marketing communications
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Legitimate Interests – to improve our services and prevent fraud
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Legal Obligation – to comply with applicable laws
6. How We Share Your Information
We may share your personal information with:
Shopify
To operate and secure our store.
Payment Processors
To securely process transactions.
Fulfillment & Shipping Partners
As part of our dropshipping model, your name and shipping address are shared with suppliers who package and deliver your order.
Service Providers
Including IT, analytics, and customer support providers.
Advertising Partners
We may share limited data with advertising platforms to show relevant ads. This may be considered “sharing” under certain privacy laws.
Legal Authorities
If required by law or to protect our rights.
We do not sell your personal information.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including the United States and locations where our service providers operate.
Where required, we rely on legal safeguards such as Standard Contractual Clauses.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Keep your cart and preferences active (essential)
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Analyze website usage (analytics)
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Deliver relevant advertising (marketing)
You can control cookies through your browser settings or by using tools like Global Privacy Control.
9. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion
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Request data portability
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Opt out of targeted advertising or data sharing
California Residents (CCPA/CPRA)
You may opt out of the “sale” or “sharing” of your personal information by:
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Using Global Privacy Control signals
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Contacting us directly
We will not discriminate against you for exercising your rights.
10. Data Retention
We retain personal information only as long as necessary:
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Order data: retained for legal and tax obligations
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Account data: until you delete your account
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Marketing data: until you unsubscribe
11. Security
We use industry-standard security measures provided by Shopify and our partners. However, no system is completely secure.
12. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.
15. Contact Us
If you have questions or would like to exercise your rights, contact us at:
16. Shopify
Our store is powered by Shopify. Shopify may process your data to provide and improve its services.
To learn more, visit: https://privacy.shopify.com